Privacy policy
Last Updated: April 9, 2026
At Wigour, we operate this online store to provide customers across the United States with a smooth, secure, and personalized shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with our services. Our store is powered by Shopify, which enables us to deliver our products and services efficiently.
By using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
We collect personal information to provide and improve our services. This includes details that can identify you directly or indirectly.
We may collect information such as your name, billing and shipping address, phone number, and email address when you place an order or create an account. We also collect payment information, including credit or debit card details and transaction confirmations, to process your purchases securely.
Additionally, we may collect account information such as login details, preferences, and settings. We also gather transaction data, including items you view, add to cart, purchase, return, or exchange.
When you contact us, we collect the information you provide in your communication. We also automatically collect device and usage data, such as your IP address, browser type, and how you interact with our website.
How We Collect Your Information
We collect your personal information in several ways. This includes information you provide directly when you create an account, place an order, or contact us.
We also collect data automatically through cookies and similar technologies when you browse our website. Additionally, we may receive information from service providers, partners, or third parties who help us operate our business.
How We Use Your Information
We use your personal information to provide, improve, and personalize your shopping experience. This includes processing your orders, handling payments, arranging free shipping within the United States, and managing returns and exchanges.
We also use your information to communicate with you, including order updates, customer support, and promotional offers. Your data helps us improve our website, recommend products, and ensure a smooth user experience.
We may also use your information for security and fraud prevention, to protect our customers and business. Additionally, we may process your information to comply with legal obligations.
Easy Returns & Free Shipping (United States)
At Wigour, we proudly offer free shipping across the United States, making your shopping experience convenient and cost-effective.
We also provide an easy 30-day return policy for our U.S. customers. You have 30 days from receiving your item to request a return. Items must be unused, in original condition, with tags and packaging, along with proof of purchase.
To start a return, contact us at support@wigour.com. Once approved, we will provide a return label and instructions. This ensures a simple and hassle-free return process for all eligible orders.
How We Share Your Information
We may share your personal information with trusted third parties to operate our business effectively. This includes Shopify, payment processors, shipping partners, and customer support providers.
We may also share information with marketing partners to provide relevant advertisements. In certain situations, we may disclose information to comply with legal obligations or protect our rights.
Shopify and Third-Party Services
Our store is powered by Shopify, which helps us manage and improve our services. Shopify may process your personal information to support store functionality, analytics, and secure transactions.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we recommend reviewing their policies before sharing your information.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected, we will take steps to delete it.
Security and Data Retention
We take reasonable steps to protect your personal information, but no system is completely secure. We recommend that you avoid sharing sensitive information through unsecured channels.
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information. These may include the right to access, correct, or delete your data, as well as request a copy or opt out of certain uses such as targeted advertising.
You can also unsubscribe from marketing emails at any time. However, we may still send important service-related communications regarding your orders or account.
To exercise your rights, please contact us using the details below.
International Data Transfers
Your information may be processed and stored outside your country, including in the United States. When we transfer data internationally, we take steps to ensure it is protected in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@wigour.com
Business Address: 8183 Wekiva Way , Jacksonville, FL, United States, 32256-7365