Shipping policy
Shipping Policy – Wigour (United States)
At Wigour, we are committed to delivering your orders quickly, safely, and efficiently across the United States. This Shipping Policy outlines how we handle order processing, shipping timelines, delivery expectations, and related services to ensure a smooth shopping experience for our customers.
Free Shipping (United States)
We proudly offer free shipping on all eligible orders within the United States. There are no hidden fees or additional shipping charges applied at checkout for standard deliveries, making your shopping experience simple, transparent, and budget-friendly.
Order Processing Time
All orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order is successfully placed, our team begins preparing it for shipment. After processing, you will receive a confirmation email with your shipping details and tracking information.
Please note that during peak seasons, holidays, or promotional periods, processing times may be slightly extended due to increased order volume.
Shipping & Delivery Time
After your order has been processed and shipped, delivery typically takes 5–10 business days within the United States. Delivery times may vary depending on your location, carrier availability, and external factors such as weather conditions or logistical delays.
While we strive to meet estimated delivery timelines, we cannot guarantee exact delivery dates.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your shipment in real-time and stay updated on its delivery status.
If you do not receive tracking information within a few days of placing your order, please contact us at support@Wigour.com for assistance.
Shipping Address Accuracy
It is the customer’s responsibility to ensure that all shipping information provided at checkout is accurate and complete. Wigour is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
If you notice an error in your shipping details, please contact us immediately after placing your order. We will do our best to update the information before the order is shipped.
Shipping Delays
While we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control, such as weather conditions, carrier delays, or high shipping volumes.
Wigour is not liable for delays once the package has been handed over to the shipping carrier, but we will do our best to assist you in tracking and resolving any delivery issues.
Lost or Stolen Packages
Wigour is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. We recommend ensuring that your delivery location is secure.
If you experience an issue with a lost package, please contact the shipping carrier directly or reach out to us for assistance.
International Shipping
Currently, Wigour primarily serves customers within the United States. If international shipping is available for certain products, additional shipping fees, customs duties, and import taxes may apply depending on your location.
Customers are responsible for any applicable international charges.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us:
Email: support@Wigour.com
Address: 8183 Wekiva Way , Jacksonville, FL, United States, 32256-7365